Interview with Telenor Denmark: Using customer feedback to make investment decisions

Focus on NPS improves accuracy in network investment Telenor in Denmark has a particularly strong position on the business market, largely due to its highly reliable network. While consumers in Denmark are particularly price-centric, Telenor isn’t the cheapest provider on the market. In spite of this, the operator’s consumer sub-brand “CBB” enjoys the highest Net … Continue reading Interview with Telenor Denmark: Using customer feedback to make investment decisions